FAQ for Tenants

Most frequent questions and answers

Navigate to ‘Available Properties‘ under the  ‘Properties‘ tab and click ‘Apply Now

In general the property must be returned in a professionally cleaned manner less normal wear and tear; plus all maintenance requirements deemed tenant responsibility must be completed.  All drapes, blinds, and window coverings must be cleaned. The unit must also have been cleaned inside and outside. All personal items and garbage must be removed from the property. All the windows inside/out, screens, and tracks must be cleaned.  Smoke detector batteries must be changed. New furnace filters need to be installed. If you have repainted the interior walls/ceilings an unauthorized color or you have caused damage to the walls with large or excessive nails and tacks you must paint the walls/ceiling to its original color/condition. If you vacate during the lawn mowing months, the grass must be trimmed within three days of vacating (during the dormant period of the year the yards must appear to have been trimmed and mowed at the end of the last growing season). Flower beds must be free of weeds. Trees and shrubs must be neatly trimmed. Please check your lease, addendums and Move-Out Requirements Checklist for further information and clarifications.

10:00 am of the last day of the lease

Call Avista at (800) 227-9187 to transfer electric service.  

Call Moscow Utility Billing at (208) 883-7043 to transfer water/sewer/garbage.  

You must transfer utilities into your name as of the first day of your lease.  Utilities must remain in your name until the last day of your lease.

We accept rent only via online payment on our Tenant Portal at https://garnetpm.managebuilding.com/Resident/apps/portal/login

The hourly rate charged for cleaning and damage repair is $75/hour.

Trouble with your garbage disposal?  Check out this Garbage Disposal Troubleshooting Guide

Clogged Toilet?  Check out this Video on how to unclog a toilet

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